Restore a purchase
Open Routune → Settings → Restore purchases. Make sure the device is signed in with the Apple Account used for the original purchase.
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Find quick answers for reminders, purchases, widgets, and local data—or write to us directly.
Email supportManage a subscription
Open iOS Settings → your Apple Account → Subscriptions → Routune. Billing and cancellation are managed by Apple.
Reminders not arriving
Check iOS Settings → Notifications → Routune, then confirm your reminder switches and times inside Routune Settings.
Widget not updating
Open Routune once after installing or updating, add or complete an item, then return to the Home Screen. iOS controls the final widget refresh timing.
Where is my data?
Your routines, deadlines, dates, and completion history are stored locally on your device. Routune currently does not provide account or cloud sync.
Privacy request
Read the Privacy Policy for details. For any privacy question, email us and include “Privacy” in the subject line.
Contact
Still need help?
Send a short description of the issue, your iOS version, and your Routune version. Please do not send passwords or payment card information.
简体中文支持
需要进一步帮助？
请发送问题描述、iOS 版本和 Routune 版本至 waynebyh@gmail.com。 请勿通过邮件发送密码或银行卡信息。